Product Owner
Manage
ago
Location
West Midlands, Solihull
Hybrid
Salary
£70k+
Experience Level
Entry
Junior
Mid
Senior
Expert
Our Client
Global Financial Solutions Provider
SPECIALTY
Personal Loans, Revolving Credit, Loan Consolidation Solutions, Payment Facilities/Short Term Credit, Real Estate Credit, Short Term Credit, In-Store Credit, Retail Credit Card, Car Leasing Services
INDUSTRY
Financial Services
Company Size
20000+ Employees
Aubay's Take
Our client is a leading finance provider in the UK and Europe and is part of one of the world’s largest financial entities. In this fast paced digital first world, our client provides responsible consumer finance solutions in a B2B and B2C capacity and offer a variety of creative strategies and adaptable lending choices that convert aspirations into reality. Their vision is to be a driver of positive change and to provide helpful and affordable finance options that customers can trust and use every day. Over the last 50 years, our client has built a portfolio of over 27 million clients and employs more than 20,000 employees globally – with a team of around 700 here in the UK. With their firm focus on creating a leading working environment with a strong emphasis on inclusivity and CSR, our client has been recognized as one of the top employers in the UK for three consecutive years.
Benefits from Aubay
At Aubay UK, people are at the heart of our business. We offer a competitive remunerations package which includes a range of benefits. You will receive continuous support from our dedicated team of Talent Acquisition Specialists who will support your career development and success during your assignment with our client.
25 Days Annual Leave
Work From Home Opportunities
Pension Scheme
Opportunities to Work Directly with our Client
Training Opportunities
Discount Holidays at I'Aero Chalet
Role Summary
Aubay is seeking a Product Owner to join our client in the Financial Services sector, focusing on enhancing customer self-service journeys. You will drive the development and optimisation of digital functionalities, ensuring alignment with customer and business needs while delivering measurable outcomes. This role is pivotal in increasing digitisation, improving customer experience, and contributing to revenue growth through innovative solutions. This role requires the successful candidate to be onsite in Solihull three days a week; this is a non-negotiable requirement.
Required Skills and Experience
- Proven track record of product ownership in an agile digital context.
- Expertise in leading digital product development and delivering functionality to market successfully.
- Experience in defining detailed customer and business requirements and documenting customer journey requirements.
- Strong understanding of digital customer experience (CX) best practices and UX development.
- Knowledge of digital platforms and experience collaborating with technical teams (e.g., IT, credit, and fraud risk).
- Commercial awareness with a focus on delivering quality products within time and budget constraints.
- Ability to anticipate business and strategic evolution with a customer and commercial focus.
- Effective governance and stakeholder management experience.
- Strong communication, decision-making, and problem-solving skills.
Desirable Skills
- Experience working in Financial Services or other regulated industries is highly desirable.
- Experience in testing digital propositions before market release.
- An appreciation for digital CX development, UX best practices, and robust user requirement testing.
- Knowledge of partnership models or collaborative working in large organisations.
- Experience within the telecommunications or other customer-focused, regulated sectors is advantageous.
Key Role Responsibilities
- Act as Product Owner within agile squads to deliver enhanced customer self-service functionalities.
- Manage the product backlog, including prioritising features and stories based on value-driven methods.
- Collaborate daily with stakeholders to align short- and long-term plans, ensuring market and customer needs are met.
- Create and communicate user stories, ensuring the squad understands delivery expectations.
- Test and validate story/feature implementations to ensure they meet customer acceptance standards.
- Analyse product outcomes post-release using customer feedback and business metrics to inform future priorities.
- Lead key ceremonies such as demos and backlog refinement and actively participate in sprint planning, retrospectives, and daily scrums.
- Work closely with designers, engineers, and subject matter experts to deliver cohesive, end-to-end solutions.
- Collaborate with other Product Owners to align on cross-functional features and enhance product delivery practices.
- Engage with IT architects and technical experts to mitigate risks and ensure long-term sustainability of digital solutions.