IT Programme Manager
Strategic Delivery
ago
Location
West Midlands, Solihull
Hybrid
Salary
Competitive
Employment Type
Full Time
Experience Level
Entry
Junior
Mid
Senior
Expert
Our Client
Global Financial Solutions Provider
SPECIALTY
Personal Loans, Revolving Credit, Loan Consolidation Solutions, Payment Facilities/Short Term Credit, Real Estate Credit, Short Term Credit, In-Store Credit, Retail Credit Card, Car Leasing Services
INDUSTRY
Financial Services
Company Size
20000+ Employees
Aubay's Take
Our client is a leading finance provider in the UK and Europe and is part of one of the world’s largest financial entities. In this fast paced digital first world, our client provides responsible consumer finance solutions in a B2B and B2C capacity and offer a variety of creative strategies and adaptable lending choices that convert aspirations into reality. Their vision is to be a driver of positive change and to provide helpful and affordable finance options that customers can trust and use every day. Over the last 50 years, our client has built a portfolio of over 27 million clients and employs more than 20,000 employees globally – with a team of around 700 here in the UK. With their firm focus on creating a leading working environment with a strong emphasis on inclusivity and CSR, our client has been recognized as one of the top employers in the UK for three consecutive years.
Benefits from Aubay
At Aubay UK, people are at the heart of our business. We offer a competitive remunerations package which includes a range of benefits. You will receive continuous support from our dedicated team of Talent Acquisition Specialists who will support your career development and success during your assignment with our client.
25 Days Annual Leave
Work From Home Opportunities
Pension Scheme
Opportunities to Work Directly with our Client
Training Opportunities
Discount Holidays at I'Aero Chalet
Role Summary
Aubay UK are seeking an experienced Programme Manager to lead complex, high-impact IT transformation programmes across our client’s Retail Finance portfolio. The role has end-to-end accountability for strategy, delivery, governance, and benefits realisation of multi-year initiatives. The Programme Manager will act as the primary interface between business partners, IT and Retail Finance executive leadership, ensuring technology delivery aligns with business objectives, customer needs and regulatory requirements. Please note: This is a hybrid role requiring onsite working three days per week at the client’s offices in the West Midlands.
Required Skills and Experience
• Programme or portfolio management certifications (MSP, MoP, Agile, SAFe, PMP, PRINCE2)
• 10+ years’ experience in IT programme and portfolio management, including 5+ years in senior leadership roles
• Proven delivery of major IT transformation programmes within Retail Banking or Consumer Finance
• Experience operating across multiple concurrent programmes with responsibility for appropriate technical and
architectural implementation
• Strong understanding of the UK retail market, lending technologies, credit lifecycle automation, digital customer
journeys and regulatory compliance (FCA, PRA, GDPR)
• Solid experience delivering change within highly regulated environments
• Executive-level communication, negotiation, and stakeholder management skills
• Strong leadership and people management capability in complex, global environments
• Sound judgement and decision-making ability, including in high-pressure and crisis situations
• Strong programme and project management capability, including budget ownership and ROI assessment
• Ability to balance business priorities against technical “nice-to-have” solutions
• Strong analytical and problem-solving skills
• Willingness to be hands-on when required
• Highly self-motivated, collaborative, and adaptable
Desired Skills and Experience
• Bachelor’s degree in Computer Science, IT, Engineering, or a related field
• MBA or Master’s degree in Finance, Technology, or a related discipline
Key Role Responsibilities
• Own the end-to-end lifecycle of large-scale IT transformation programmes (>£5m), including strategy, delivery,
governance, and benefits realisation
• Shape the technology roadmap in partnership with Technology, Risk, Data, Product, Digital, Marketing, and
Commercial teams
• Translate key business and partner needs into clearly defined initiatives across areas such as onboarding, repeat usage,
and credit decisioning
• Act as the primary interface between external business partners and internal IT and Retail Finance executive
leadership
• Translate business objectives into technical programme goals with clearly defined success metrics
• Set clear priorities for IT delivery and Product teams
• Chair governance forums and contribute to executive steering committees and investment councils
• Anticipate and manage strategic and operational risks, including technology, data, vendor, and regulatory risks
• Track programme benefits and ensure timely realisation of value to business units
• Drive continuous improvement across change delivery, architecture, and governance
• Leverage emerging technologies and financial services best practices to identify opportunities for the business and its
partners